Delivery Tracking Software

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Channel and Mobile Solutions Ltd

Channel and Mobile Solutions Ltd is dedicated to providing tracking systems and in particular Internal Delivery Tracking software.

This encompasses mailroom to desk as well as desk to desk tracking where the desks maybe in different countries (which we call Enterprise Tracking).

History

Mike BowenThe company was set up in 2003 by Mike Bowen, who had accumulated a vast experience of barcodes, RFID, mobile computers and wireless communications during his 16 years at Telxon and Symbol Technologies (now part of Motorola).

Mike could see that there was a lack of systems for tracking documents, mail, sensitive data disks within a business. Mike used his wealth of experience and passion for producing easy to use but powerful systems to create a solution primarily for internal tracking:

  • Internal Delivery
    • Mailroom to staff at desks
    • Supplies from point of receipt, to staff / departments
  • Collection Round Tracking
    • Pathology Samples - from GP Surgeries to Labaoratory
    • Patient Records - to / from GP Surgeries
    • Controlled Drug Box
  • Enterprise Tracking (desk to desk across multiple sites)
  • Asset Tracking
  • Document and File Tracking / Management
  • Logistics (third party, own fleet and courier)

The resulting DeliveryPoD system provides an affordable tracking system that is used in a wide range of industry segments such as Universities, Hospitals, Financial Institutions, Couriers and Government Departments.

Channel and Mobile Solutions Ltd

We are based in Arena Business Centre, Poole, Dorset.

Dedicated to Tracking Systems

The strength of the company is very much its 100% focus on tracking systems. We don't do anything else, so all of our effort goes into our DeliveryPoD system and we think that shows when people see the solution.

The DeliveryPoD software is updated every year to ensure it is constantly improving as well as keeping up to date with the latest software and IT technologies.

We produced the software ourselves in the UK and have released new versions every year. Our focus is total, we only do tracking systems - so all of our development investment goes into that, along with a drive and determination to have the best system.

Customers

DeliveryPoD is used by organisations such as:

  • Beaverbrooks (the Jewellers)
  • ISS Mediclean / Royal Derby Hospital
  • Colchester Hospital
  • Leeds University
  • Liverpool John Moores University
  • London University of the Arts
  • Computershare (worlds largest Investor Services Company)
  • Agility Logistics
  • UK Police

This is just an overview and is not a full list of customers.

Hardware, Training, Installation and Support

Our view is that customers like to have the option of buying everything from one company who is then responsible for the whole system. This is why we provide all of the services required to make a customers project a complete success:

  • We install and configure the system
  • We supply all of the hardware (not mandatory)
  • Our staff provide onsite training for your staff
  • Full Documentation is supplied
  • Telephone and Email support is provided by us for both the software and any hardware that we supply

If you have an issue, it is one call or email without the software organisation saying its hardware and the hardware vendor saying it is a software issue!

Business Partners

We very much believe is supplying the best mobile computers, barcode printers and scanners. Therefore we check the market and offer what we feel are the best hardware products for our customers.

Providing support to our customers is critical, so we become accredited resellers / business partners with the brands that we wish to sell. This enables us to obtain detailed information and support direct from the manufacturers as well as ensuring we can get units repaired via the manufacturers repair centres.

Our key vendors include:

Honeywell Mobile Computers

We have supplied Honeywell 7600, 6100 and 6500 mobile computers to many clients over the years. Today we mainly use the Intermec CN51 (Intermec are part of Honeywell).

Zebra Technologies

We have been supplying Zebra barcode printers since we first started in 2003. We have supplied a number of Psion / Motorola mobile computers (both are part of Zebra Technologies now).