Mailroom Self Service

Allowing Receivers Access

DeliveryPoD provides you with the ability to allow Staff and Departments that receive items, to access the system.

You might wish to do this, for 2 reasons:

  1. It reduces the number of phone calls / emails to the Mailroom Staff by people wanting to know if something has come in or where something is now.

  2. You wish to provide the best service to your customers, which includes giving them 24 hour, immediate access to information.

Restricting Access

Access to the Self service Portal is restricted to Staff / Departments that you have given:

  • User Name

  • Password

  • Set which items they can view:
    • Items just for them
    • Items for their department
    • Items for a Set Portal Address
    • All Items