Allowing Receivers Access
DeliveryPoD provides you with the ability to allow Staff and Departments that receive items, to access the system.
You might wish to do this, for 2 reasons:
- It reduces the number of phone calls / emails to the Mailroom Staff by people wanting to know if something has come in or where something is now.
- You wish to provide the best service to your customers, which includes giving them 24 hour, immediate access to information.
Access to the Self service Portal is restricted to Staff / Departments that you have given:
- User Name
- Set which items they can view:
- Items just for them
- Items for their department
- Items for a Set Portal Address
- All Items