Delivery Tracking Software

Parcel Tracking System

DeliveryPoD Logistics is an off the shelf system for organisations that need to track the delivery of parcels and other goods to customers.

The system is highly configurable and fully capable of providing the level of tracking associated with multinational couriers, but at a price point that makes it affordable for organisations with 10 vehicles upwards.

Mobile Computers, Barcodes and Website

The system typically uses a combination of:

  • Barcodes - which are applied to items you wish to track
  • Mobile Computers - these are used to scan the items through various stages of the delivery process such as loading the vehicle, delivering items and obtaining customer signatures
         Scanning Parcel onto Delivery Vehicle       Delivery Signature Capture
  • Website - this provides an easy way for people to access tracking and management reports. They just use a web browser (such as Internet Explorer), so you do not need to install PC software for this.

    Easy to use menus

    You can configure access with user levels, user names and passwords so you keep control over who can see what and what (if any functions they have access to).
  • Emails - automatic email requests completes the picture. You can configure these to do things such as automatically notify a customer that their goods have been loaded onto the delivery vehicle, a failed delivery attempt was made or that delivery was made. Customers can click on a link in the email to see an up to date tracking report.

The Process

Our tracking system can be configured in many different ways, but here is the general process:

  • A tracking label is applied to each item that you wish to track
  • The label can be generated via:
    • DeliveryPoD Send Secure - Our PC Software for addressing items and producing tracking labels. This has store and forward technology so you can carry on producing tracking labels even if your network, internet connection or server is down.
    • Pre-Printed Labels - these can be used for ad-hoc pickups or for people that occasionally send items (you just keep a roll in the van)
    • Integration with Your System - We provide a developers kit which helps you to produce the tracking barcode from within your Warehouse / Dispatch software for complete automation.
  • Mobile Computers are used to scan the items through the configured stages of the delivery process. Tracking stages are configured for each customer, but a typical system might have these stages:
    • Scan onto Delivery Vehicle
    • Deliver to Customer - Obtain Name and Signature
      • Option to record damage of failed delivery

        Mobile Computers have inbuilt digital cameras. We allow you to use these to record things such as failed delivery attempts (customer not in, locked gates) and damage.

        These are attached to the tracking reports and help remove unfair claims. For example a customer who claims you did not attempt a delivery struggles when they see a picture of their front door with a date and time stamp on it.
    • Return to Stores (items that could not be delivered)
      • Option to record location item is stored in

    As data and signatures are collected, the mobile computer will attempt to send the data automatically if it has a mobile phone data card (3G, GPRS etc) or a Wireless LAN card. If out of coverage the data is kept until there is coverage and the server confirms that the data has been saved in the database. This normally takes just a few seconds. Alternatively you can just use desk cradles and send data once you return to the depot.
  • Website - As data arrives, the website goes through a set process:
    • The parcels status is updated, so for example if it has been delivered and was previously recorded as being on a vehicle, its status is altered to not being on the vehicle and it is marked as delivered.
    • Any signatures and photographs (damage or failed deliveries), plus all other tracking data is added to the parcels tracking history, so that it will now show up in the tracking reports.
    • The website will immediately check if any automatic emails need to sent and send them. For example you may have an email configured so that an email is sent to the person due to receive the item as soon as it is loaded onto the delivery vehicle.

Automatic Email Requests

Our parcel tracking systems automatic email requests help to keep both staff and customers informed, with the minimum of setup time.

Letting the customer know its on its way - van loaded

Everything from letting a customer know that the items were delivered, but the person signing was not the addressee to failed delivery attempt notification is covered. To see how automatic emails can make your life easier, please click on this link parcel tracking system - automatic emails

Mobile Computers, Cradles and Printers

We are authorised resellers for industry leading vendors of rugged mobile computers (Honeywell, Psion, Datalogic) and industrial barcode printers (Zebra Technologies).

You can buy hardware separately or from us if you prefer a one stop shop approach (avoids confusion over who to contact / hardware vendor blaming software vendor and vice versa.

Installation, Training and Support

Installation, Training and SupportWe provide a complete service, with installation, configuration, user training and email / telephone support.

Since you can order industry leading hardware from us, you can have a leading parcel tracking system from a single source. No more hardware vendors blaming the software supplier and vice versa.

Configurable Tracking Stages

DeliveryPoD provides configurable tracking stages where you type in a tracking stage name and then tick boxes depending upon what you want the mobile computer to do and how the data is processed. more information

Full Audit Trail

DeliveryPoD does not just help you get a proof of delivery signature, it can also keep track of your items throughout the entire transportation process:

Parcel Tracking System with Full Audit Trail

This allows you to have a manifest of a building (e.g. "Warehouse 1") with a list of items by location. Equally you can see what is on each of your own vehicles.

Delivery Tracking

DeliveryPoD supports delivery to doorsteps, goods inwards, unmanned locations (you can print location barcodes) as well as multi step in building delivery (e.g. Scan into Mailroom Location, Scan onto Trolley, Deliver to Department and obtain signature).

Easy to Use Searches / Reports

DeliveryPoD provides a wealth of easy to use but powerful reports and search tools. Reports are accessed via a web browser on the nearest PC, Laptop or Tablet device. Reports include:

  • Main Search
  • Needs Collecting
  • Non Delivered
  • PoD List
  • Failed Deliveries
  • Damage Reports
  • Tracking Report
  • Vehicle Manifest
  • Building Manifest
  • Depot Manifest
  • Location Manifest
  • Courier Manifest
  • Service Level Report
  • Audit Trail Report

You can search to see where items are, view failed deliveries, damage reports, PoD Lists, what's on each vehicle, what is in buildings etc.

Finding information is quick and easy and if you need a management report its only a click away. Click here to see more information on our Searches / Reports

Tracking Reports

  • Tracking Report on Screen
  • Tracking Report in PDF

Please click on an image to see a full size version

From within any of the Searches / Reports you can access an items Tracking Report which tells you everything about the parcel, such as who it is from, who it is going to, user defined fields and every tracking stage it has been through.

Click here to find out more about our Tracking Reports

Real Time Information for Managers

DeliveryPoD Pulse is our real time reporting system for Managers.

It delivers a constant stream of the data you want to see on your PC, Laptop or Tablet, so that you remain in control.

Real Time Reports

A constantly changing overview

You can access Service Level Statistics in seconds, monitor users in real time and even prevent problems by asking Pulse to tell you of things such as "items within 4 hours of being late that are not on vehicles". Please click here for details on our real time reporting tool DeliveryPoD Pulse.

2D Barcodes

Our system produces 2D barcodes (or RF Tags) which contain a unique tracking number as well as the address, postcode and the persons name.

Speeding Up Name Entry

Addressee ButtonIf the right person is receiving the item, the mobile computer takes the name from the barcode saving you from having to key it in every time!

2D Barcode Tracking Label

You only key in a name when a different person receives the item.

Deliver All of the Parcels, Every Time

A tracking stage can be configured to use Manifests and "Person" or "Postal Address" Matching. In which case:

  • The mobile computer has a list of all items on the vehicle and all remaining destinations, which the driver can access at any time.
  • As the first item is scanned, the mobile computer warns them of other items for that Person or Postal Address and invites them to scan them off

No More Incorrect Loading

You can set up Delivery Routes which have a name (e.g. "South West Route") and list of postcodes or postcode areas associated with them. You can specify a tracking stage (e.g. Load Delivery Van) to have a Route Restriction, in which case the user selects the route the vehicle is going on.

 Route Restrictions

Never load an item onto the wrong vehicle again

The mobile computer will then check the Postcode in the parcels barcode against the postcodes on the Delivery Route and will tell the user whether or not to load the item.